My goats are loving it snd healthier than ever! Shipping is fast & I recommend to everyone I know with goats
we started the buffet a few months back. I absolutely love it. I love the way my animals look the shiny coats. How much healthier our babies are hitting the ground. Recommend everybody that can possibly do it to use the mineral buffet and other products easy order great customer service
order received 3 days after submission. Fantastic service!
I order all of my loose minerals for my buffet from Little Avalon because they are the best quality and I never have to worry about anything because their customer service is unmatched!
I got an email “ We fulfilled your order from our store Mineral Buffet by Little Avalon Farm 14 days ago and would love to get your feedback.
What do you think about your purchase?”
After placing the order that would take “3 to 7 business days” to receive and i haven’t received it after two and a half weeks i definitely won’t be ordering again even if they are wonderful. If they even actually ever arrive. I wish i would have read other legit reviews before placing my order. I will be sticking to sweet lix minerals for my goats. $137 down the drain, do not recommend.
Hi Holly,
I'd love the chance to address your dissatisfaction with our company. Here are the facts of your order:
-Ordered 2/20, past our same-day shipping cutoff time
-Shipped 2/21 via USPS
-Package arrived in North Carolina 2/27.
-Due to documented, extensive wildfire activity in the area, USPS has announced shipping delays to NC and SC: 'Due to numerous wildfires in North Carolina and South Carolina, there may be impact to the delivery of mail and packages.' (https://about.usps.com/newsroom/service-alerts/)
-You sent an inquiry about the delay 3/5 11:35a
-We hadn't had a chance to respond by the time you filed a chargeback on 3/5 11:47a
-I replied to your inquiry 3/5 11:54a explaining that it was now out of our hands due to the chargeback filed
-You left a negative review today, 3/7
I want every customer to be happy. I hire a team of customer service reps, expect my warehouse team to get orders out same day as much as is possible and work hard to run a business that is flawless, every time.
But there is not a single thing I can do to resolve issues relating to a weather emergency. I am sincerely sorry the natural disasters in NC have impacted our ability to fulfill your order in a timely fashion and I hope you are able to find peace from this experience.
Sincerely,
Megan Kutchman
Owner
Little Avalon Farm | Goatcare.com