I got an email “ We fulfilled your order from our store Mineral Buffet by Little Avalon Farm 14 days ago and would love to get your feedback.
What do you think about your purchase?”
After placing the order that would take “3 to 7 business days” to receive and i haven’t received it after two and a half weeks i definitely won’t be ordering again even if they are wonderful. If they even actually ever arrive. I wish i would have read other legit reviews before placing my order. I will be sticking to sweet lix minerals for my goats. $137 down the drain, do not recommend.
Hi Holly,
I'd love the chance to address your dissatisfaction with our company. Here are the facts of your order:
-Ordered 2/20, past our same-day shipping cutoff time
-Shipped 2/21 via USPS
-Package arrived in North Carolina 2/27.
-Due to documented, extensive wildfire activity in the area, USPS has announced shipping delays to NC and SC: 'Due to numerous wildfires in North Carolina and South Carolina, there may be impact to the delivery of mail and packages.' (https://about.usps.com/newsroom/service-alerts/)
-You sent an inquiry about the delay 3/5 11:35a
-We hadn't had a chance to respond by the time you filed a chargeback on 3/5 11:47a
-I replied to your inquiry 3/5 11:54a explaining that it was now out of our hands due to the chargeback filed
-You left a negative review today, 3/7
I want every customer to be happy. I hire a team of customer service reps, expect my warehouse team to get orders out same day as much as is possible and work hard to run a business that is flawless, every time.
But there is not a single thing I can do to resolve issues relating to a weather emergency. I am sincerely sorry the natural disasters in NC have impacted our ability to fulfill your order in a timely fashion and I hope you are able to find peace from this experience.
Sincerely,
Megan Kutchman
Owner
Little Avalon Farm | Goatcare.com
This thing is so neat and strains my milk flawlessly
I really like this strip cup. It’s solid but light enough to lug around. Screen works well and washes easily
I cannot stop raving about The Mineral Buffet and neither can my dairy goats! We've been using it for over a year now and my herd is in their best health and condition. We've had nothing but healthy pregnancies, births, and newborns and I personally believe The Mineral Buffet plays a huge roll in that. I get compliments constantly about their healthy, shiny coats. Even the new kids love it at only a week old. Thank you, Little Avalon Farm! It never gets old watching them go after the different minerals and I have peace of mind knowing they are getting exactly what they need. Coming from a holistic farm here, we are very thankful!
I've been debating trying the free choice mineral bar for almost a year. I finally jumped and am so fascinated watching how our small herd of four reacts. They are definitely targeting specific minerals. I've already restocked their targeted minerals once and may have to reorder a second time soon. I feel like I'm at least doing something right by them!
